Return & Refund

RETURN & REFUND POLICY

At Electrogadget, we want our customers to have a smooth and satisfactory shopping experience. If you receive a damaged, defective, incorrect, or otherwise eligible product, please contact us for assistance.

ELIGIBILITY FOR RETURN

A return or replacement request may be considered in the following situations:

• The product received is damaged.
• The product received is defective.
• The wrong product has been delivered.
• The product is missing essential parts or accessories.

Products must be returned in their original condition, along with the original packaging, accessories, manuals, and other items supplied with the product, wherever applicable.

TIME LIMIT FOR REPORTING AN ISSUE

Please contact us as soon as possible after receiving your order if you notice any damage, defect, or incorrect product.

For damaged or incorrect deliveries, customers may be asked to provide photographs or videos of the product and packaging to help us verify the issue.

NON-RETURNABLE CONDITIONS

A return or replacement may not be accepted if:

• The product has been damaged due to misuse, improper installation, or accidental damage.
• The product has been modified or repaired without authorization.
• The product is returned without the required accessories or original packaging, where applicable.
• The issue is caused by normal wear and tear.

REFUND

Once the returned product has been received and inspected, we will review the request and determine the appropriate resolution.

If a refund is approved, the applicable amount will be processed using the available refund method.

Refund processing time may vary depending on the payment method and financial institution.

REPLACEMENT

Where applicable, an eligible defective, damaged, or incorrect product may be replaced with the same or an equivalent product, subject to availability.

PRODUCT WARRANTY

Some products may be covered by the manufacturer's warranty. Warranty terms, duration, and service conditions may vary depending on the brand and product.

Customers may be required to contact the respective manufacturer's authorized service centre for warranty-related issues.

CANCELLATION

If you want to cancel an order, please contact us as soon as possible.

Cancellation requests cannot always be guaranteed once an order has been processed or dispatched.

For return, replacement, refund, or warranty-related assistance, please contact us:

Phone: +91 95602 82198

Address:
G-3331, Futa Rd,
Rampark Extension,
Loni, Ghaziabad,
Uttar Pradesh 201102